Job Title: Senior Analyst(IBM)

Years of experience : 3+ Years

Location : Bangalore

Client : GXO(Experis IT)

POC : Sandhya

Experience & Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related field

• 3–5 years of hands-on experience with IBM Sterling B2B Integrator

• Proven experience in production support for B2B/EDI integrations

• Experience working in global or onshore–offshore team environments

• Exposure to supply chain, logistics, or manufacturing domains (preferred)

Preferred Skills:

• Strong expertise in Sterling B2B Integrator & File Gateway architecture, including BPML, maps, adapters,and services

• Excellent troubleshooting capabilities (logs, trace files, queues, and error handling)

• Solid understanding of file transfer protocols and security concepts (SSL, PGP, SSH keys)

• Working knowledge of basic networking principles

• Basic proficiency in SQL for querying and data validation

• Experience with ITSM tools such as ServiceNow and incident management workflows

• Strong communication and stakeholder management skills