Customer Support Specialist
UIXTech
Tiruchirappalli, Tamil Nadu, India
Job Code: JOB2604106
ANY|Undergraduate
Skills Required
Job Description
Role: Customer Support Specialist
Location: Trichy
Role Description
We are seeking a self-motivated, full-time Customer Support Engineer to join our remote team. In this role, you will be responsible for supporting, onboarding new clients, and ensuring client satisfaction through exceptional service. Strong written communication and problem-solving skills are essential as you’ll be expected to provide technical support and troubleshoot on a daily basis. Overlap with U.S. Pacific Time is required.
Key Responsibilities
- Understand and support our Technology.
- Respond to customer inquiries and provide prompt, thorough email/voice support.
- Troubleshoot and resolve technical/customer issues with professionalism and care
- Work independently while maintaining clear communication with the team
- Contribute to continuous improvement by identifying areas to enhance customer satisfaction
Qualifications
- Excellent written and verbal communication skills.
- Strong customer support, problem-solving, and troubleshooting abilities.
- Prior experience in Technical Customer Support is advantageous.
- Bachelor’s degree in any field.
Similar Jobs on
ATSPulse - AI Applicant Tracking System
Manhattan Testing - New Test Engineer (ERPM)
Undisclosed Client
Experience: Mid-Level (2-8y experience)
Job Code: JOB261034
Vacancies: 1
Location: Chennai, Tamil Nadu, India
Senior Technical Consultant (Info.Sec)
Undisclosed Client
Experience: Mid-Level (2-8y experience)
Job Code: JOB261033
Vacancies: 1
Location: Chennai, Tamil Nadu, India | Hyderabad, Telangana, India | Bengaluru, Karnataka, India | Pune, Maharashtra, India | Mumbai, Maharashtra, India
Programming
UIXTech
Experience: Mid-Level (2-8y experience)
Job Code: JOB261029
Vacancies: 1
Location: Chennai, Tamil Nadu, India | Bengaluru, Karnataka, India | Hyderabad, Telangana, India
DevOps Engineer Role
UIXTech
Experience: Mid-Level (2-8y experience)
Job Code: JOB261028
Vacancies: 1
Location: Chennai, Tamil Nadu, India | Bengaluru, Karnataka, India | Hyderabad, Telangana, India
Forward deployed Engineer
UIXTech
Experience: Mid-Level (2-8y experience)
Job Code: JOB261027
Vacancies: 1
Location: Chennai, Tamil Nadu, India | Bengaluru, Karnataka, India | Hyderabad, Telangana, India
Express DevOps for IA -1
Undisclosed Client
Experience: Mid-Level (2-8y experience)
Job Code: JOB261026
Vacancies: 1
Location: Chennai, Tamil Nadu, India | Hyderabad, Telangana, India | Bengaluru, Karnataka, India | Indore, Madhya Pradesh, India | Mumbai, Maharashtra, India
Senior Backend DevSecOps Engineer
Undisclosed Client
Experience: Mid-Level (2-8y experience)
Job Code: JOB261025
Vacancies: 1
Location: Bengaluru, Karnataka, India
Senior Java Developer - Business Logic
Undisclosed Client
Experience: Manager (>8y of experience)
Job Code: JOB26104
Vacancies: 1
Location: Chennai, Tamil Nadu, India | Hyderabad, Telangana, India | Indore, Madhya Pradesh, India
DGF Full Stack with AI Senior Developers (FDE)
Undisclosed Client
Experience: Manager (>8y of experience)
Job Code: JOB26102
Vacancies: 3
Location: Chennai, Tamil Nadu, India | Hyderabad, Telangana, India | Bengaluru, Karnataka, India | Mumbai, Maharashtra, India | Indore, Madhya Pradesh, India
NEW 3 - MS Power DevOps Engineer - Q4-2026
Undisclosed Client
Experience: Mid-Level (2-8y experience)
Job Code: JOB26101
Vacancies: 5
Location: Chennai, Tamil Nadu, India | Hyderabad, Telangana, India | Bengaluru, Karnataka, India | Mumbai, Maharashtra, India | Indore, Madhya Pradesh, India