Task Description: •    Support, development and technical consulting for our Master Data System

o    Maintenance

o    Development in ORACLE 

o    Service requests 

o    Application support 

o    Incident management

o    You analyze and solve complex technical problems in collaboration with other IT teams. 

•    Documentation: 

o    You create and maintain technical documentation

o    knowledge databases and 

o    support processes 

to improve efficiency in the support team.

•    Proactive monitoring: 

You implement monitoring tools for proactive system monitoring and early detection of potential issues. 

•    Release to Production: 

Packaging and rollout coordination, rollout monitoring (ticket analysis) and the creation of changes and administrative orders as well as associated scripts. 

•    Project support: 

You participate in IT projects, including the introduction of new technologies and systems as well as the optimization of existing processes. 

•    Customer interaction: 

You are in email contact with internal customers, clarifying technical inquiries and offering solutions.

Several years of experience (8+) in programming with profound knowledge in ORACLE SQL and PL/SQL programming.

•    Several years of experience (4+) in Visual Studio and TFS.

•    A good command of English is a must

•    Experience (4+) in Confluence and JIRA rest services

Work Result: